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• #43981 buvartacsko addikt btudos #43977

  Új Válasz 2013-01-30 11:28:55 #43981

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  buvartacsko

  addikt

  válasz btudos #43977 üzenetére

  Szerintem meg igenis érdemes megpróbálni, ugyanis csomó gépet láttam már amit garancia időn túl gariztattak emiatt... PÉLDA

  Dear Tibor,

  I've checked your system and it does fall within the affected scope of Lenovo devices.

  You are right - the warranty replacement for the T61 was valid and was extended twice firstly until 31.12.2010 and then until 31.3.2011.

  I can't understand where were you provided with the information that your model (7664) was not affected, because in all the documentation published it says it was affected.

  The problem here is that we had a buffer of the mainboards provided for the exchange when it was valid, which is not available now.

  However, I do understand your situation and your point of view and I'd feel exactly the same way as you do.

  We'd very much like you to be satisfied with your Lenovo product, so therefore we approve for the warranty repair of your T61 (76641FG / L3E4113) as an exception, if the replacement part is still available from the supply chain, as your device reached end of life.

  Please provide this information to the repair centre, so they can proceed with motherboard replacement as a warranty repair, when allowed to do so.

  I wish you a very good day, on behalf of our whole support team.

  With kind regards,

  nem értem mi a faszért nem lehet elhinni, hogy érdemes legalább rákérdezni.. meg erőltetni kicsit, ha 1x nyilvánvalóan tervezési hiba, és ezt elismerte már a világon mindenki.

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