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• #21494 Joeker67 aktív tag V/ #21493

  Új Válasz 2016-02-16 18:15:12 #21494

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  Joeker67

  aktív tag

  válasz V/ #21493 üzenetére

  A gearbest írta ezt:
  Dear József,

  Thank you for contacting Gearbest.
  We are sorry to hear you have to cancel your order.

  Please consider the following options for the refund:

  1.Cancel your order and refund it on your wallet (store credit) for more discount.
  We will refund 4.35 USD and exceptionally reward you with extra points (e.g. If your item is 1usd = 5 points , 3usd=3*5 points => get 15 points etc).
  You can use both your wallet and points to purchase your future products.
  For more information about your wallet click here :
  For more information about points click here:

  2. Cancel your order and refund on your original account
  Please note:
  (1)For paypal refund, please allow up to 3-5 business days to be completed depending how the item was paid (e.g.Paypal balance,credit/debit or checking account).
  You can view the status of your refund from your Account History.
  > Log in to your PayPal account.
  >Click History
  Please contact Paypal for any queries regarding the refund after the timeframe stated above.

  (2)For credit card refund,it may take up to 30 days to appear in your account.This entirely depends on your credit card company.
  Please contact your Credit Company company for any related issues.

  Please kindly let know your decision.
  Best Regards
  Gearbest Customer Service

  lehet, hogy félreértettem a 2. pontot?

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