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  • jose999

    senior tag

    válasz V/ #33102 üzenetére

    No. Léptek az ügyemben. Viszont valami nem világos.... Most A: kapom a pénzt automatikusan, vagy B: valamit tennem kell,(de mit?), vagy C (ez vicces): vissza kell küldenem a terméket, hogy megkaphassam a pénzem? (De Hogyan, hisz meg sem kaptam)....ezt az emailt kaptam :

    We've finished investigating your claims, and we've decided both cases in your favor.
    Because the global shipping provider was at fault, you'll receive a full refund in the amount of £91.74 GBP. Please allow up to 5 days for the refund to appear in your PayPal account. After the refund is complete, we'll close the case.
    We value your business and hope that your future purchases go more smoothly. For more information about your case, log in to your PayPal account and click Resolution Center.

    Viszont ha belépek a Resolution Centerbe, case status: Need Buyer Response. Respond gombra nyomva pedig ez fogad:

    After careful review, we have determined that you are eligible for a refund. To qualify for this refund, please ship the items whose claims were granted back to the seller in their original condition and keep your tracking information. You are responsible for shipping and handling costs.

    Please mail to: 38 Northwood Road, Alloa, Clackmannan, FK10 2TJ, United Kingdom

    How would you like to respond?
    Provide tracking information.
    Cancel claim.

    What happens next

    Please provide online tracking information by Apr 8, 2018. Once we confirm that the merchandise was delivered, we'll process a refund based on our protection policies.

    If the item is 55,000 HUF or more, you must request that the package is signed for when it is delivered.

    Most akkor ezt nem értem...Segítenél? Köszönöm!

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