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  • #47650 b. félisten Alogonomus #47647
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    válasz Alogonomus #47647 üzenetére

    "csere megtagadása irányába mozdult, mint az Nvidia annak az olvadós sztorija kapcsán"

    A mondamester visszatért. Néha jó lenne ha egy-egy kommented fedné teljes egészében a valóságot. [link]

    "Nvidia Official Statements:

    "We are actively investigating the reports. We are aware of about 50 cases globally. Our findings to date suggest that a common issue is that connectors are not fully plugged into the graphics card. To help ensure the connector is secure we recommend plugging the power dongle into the graphics card first to ensure it's firmly and evenly plugged in, before plugging the graphics card into the motherboard."
    "We are investigating additional ways to ensure that the connector is secure before powering on the graphics card. NVIDIA and our partners are committed to supporting our customers and ensuring an expedited RMA process, regardless of the cable or card used"
    "Nvidia has been able to test the cables that were RMA'ed by affected customers. In all of the cases a wear line is clearly visible that indicates the cable wasn't fully inserted into the 16-pin power connector"
    "Anybody who has an issue [relating to this] will be taken care of. We'll expedite an RMA"
    "Any issues with the burned cable or GPU, regardless of cable or GPU, it will be processed"
    Nvidia Official Article: https://nvidia.custhelp.com/app/answers/detail/a_id/5413
    GN Updated research:
    0.04% to 0.05% failure rate range
    Sales source = 125,000 units. Updated GPU sales via 4 board partners
    Connector burn count source = 50 units. NVIDIA statement
    50/125000 = 0.04% failure rates
    GN again showed that the cable could look like they are inserted but not fully seated and you can wiggle it out. This means you need to push the connector more to fully seat it.
    GN referred to Tomshardware article talking about a paragraph within the warranty manual that stated it "may" void manufacturer warranty.
    GN Confirmed with Nvidia that this is not the case and Nvidia will honor the warranty
    GN asked Nvidia about their foreign object debris findings but no confirmation on this side
    How to improve the connector

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