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  • Kija

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    válasz Kija #29377 üzenetére

    Az email ami jött abban meg ez szerepelt:
    "Solutions:
    Option 1: Partial refund 10.03 USD without returning goods

    Option 2: Return goods Full refund 50.15 USD ( Buyer pays the returning shipping fee)
    Notice: In most EU countries, you are generally entitled to 14-day return (please note that in case of return, the buyer needs to cover the cost of returning the products to the seller).

    Response time: 3 days

    Note: If you have already settled the dispute with seller, please kindly give a response in the dispute detail page so that we can be informed and follow this dispute based on the settlement. If you fail to choose or reach an agreement with seller within the response time, option 1 will be executed.

    Note: You can resolve the issue by clicking 'Add a New Proposal', 'Accept' (to accept the seller or AliExpress' proposal), 'Upload Evidence' or 'Edit' (to modify comments on the proposal).

    Thank you in advance for your understanding and great cooperation.

    Best regards,

    AliExpress Case Management Team"

    Ebből gondoltam, hogy az ali küldte és nem az eladó az ajánlatot...

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