From the survey of ABI Research, conducted in seven developed countries, it turns out that business customers want handsets with very similar design and specifications. Bluetooth, handsfree and voice dial are the most-used features, while depending on the region, they consider the QWERTY keyboard, a touchscreen, advanced PIM functions and a large display as being the most important. According to lead researcher Dan Shey, while the businessmen of Taiwan prefer video-based services and a large display, British people send more text messages, which requires a comfortable keyboard and advanced text input methods. The survey of ABI Research has also shown that only 12 percent of the businessmen use their phone to access the comapany network. Real breakthroughs can be expected only from handsets providing more advanced services.
Translated by Szaszati
