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  • stefi81

    tag

    válasz Dave™ #216 üzenetére

    Tele van a yt 550-es lappal hajtott 4xxx procikkal tesztelt videókkal.

    Írtam az amd-nek mert nekem b350 lapom van hogy abba rakhatom e ezt a új procit.

    Ezt írták:

    You must update the BIOS to run the 3rd CPU on B350 chipset motherboard.

    AMD will offer affected and qualified users (as described below) an AMD Athlon 200GE Processor, including thermal solution, for short-term use ("boot kit") to perform the BIOS update on their motherboard.

    This short-term processor loan or boot kit is offered through AMD warranty services and is available only for qualified users that:

    1) Have made a valid purchase of a 3rd Gen Ryzen™ Desktop Processor and;

    2) Are unable to boot that processor because the user’s current X470/B450 BIOS must be upgraded first.

    This service is free of charge with the following condition:

    Once you have submitted your claim for a processor loan boot kit, AMD will require pictures of your 3rd Gen Ryzen™ Desktop Processor and AMD Socket AM4 400 Series motherboard, which clearly shows the model numbers and unique serial numbers as well as a copy of the purchase invoice(s) to authorize the request. Additionally, a summary or copy of communication with the motherboard manufacturer is requested to indicate why support from the Original Design Manufacturer (ODM) is not suitable.

    Once the RMA request is approved, the AMD Athlon 200GE processor will be sent with pre-paid return shipping. The processor is provided as a temporary loan to you for the sole purpose of updating the BIOS and must be returned within 10 business days of receipt. It is not necessary to return the provided thermal solution.

    To obtain the boot kit, please carefully follow these instructions:

    Go to the AMD online warranty claims page: https://www.amd.com/en/support/kb/warranty-information/rma-formFill in your full contact and product details (3rd Gen Ryzen Processor OPN number and serial number)In the Problem Description field enter "Boot kit Required" (without quotes)

    NOTE: The product must be a valid AMD processor with authentic OPN and serial number.

    Once the claim is received and approved, confirmation details and boot kit instructions will be provided in a follow up email.

    In order to update this service request, please respond without deleting or modifying the service request reference number in the email subject or in the email correspondence below.
    Please Note: This service request will automatically close if we do not receive a response within 10 days and cannot be reopened.
    If it is not feasible to respond within 10 days, feel free to open a new service request and reference this ticket for continued support.

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