IT Support Specialist

Cég: Trax Retail

Your daily tasks on the job

Trax Retail is looking for a tech-savvy, independent and highly motivated IT Specialist, to provide internal IT services and support for employees in a global, dynamic, and fast-growing environment.

- Provide exceptional end-user support across the enterprise
- Supporting and troubleshooting incidents and requests, including hardware and software issues (Windows, OSX, Linux, SaaS applications)
- Account provisioning/deprovisioning
- Be the IT liaison for new employees
- Maintain IT ticket SLA’s
- Maintain IT asset lifecycle, inventory management, and record accuracy
- System administration in a multitude of SaaS applications: Okta, Slack, O365, Gsuite, Azure AD and more
- Provide multifaceted support through tickets, direct messaging, and calls


Education

-


Language skills

English


We are looking for...

- Excellent problem-solving, prioritization and organization skills
- Effectively communicate technical information to a wide range of end-users


Work environment

Everyone in our team has the Trax spirit: we believe in the power of positivity and transparency, we embrace failures as long as they lead to success and we are visionaries: we are not only creating for the present, but for the future. Ring a bell? Then your place is in the Trax family!


Professional experience

- Previous experience (at least 2 years) in a similar position
- Familiarity with SaaS applications (Gsuite, Okta, O365, etc.)


About company

Trax is a leader in AI solutions for retail and one of the fastest growing technology companies globally. The world’s top consumer goods companies and retailers use our cloud platform to gain the power to see what happens at shelf and the agility to delight shoppers in new ways. Our customers are the world’s most loved consumer brands like Coca-Cola, Nestle, Unilever, P&G and Heineken, just to name a few.


Other benefits

- Performance bonus
- AYCM card
- Cultural benefit
- Health insurance package
- Home office allowance
- Internal learning platform
- Flexibility (opportunity to manage your own schedule, work remotely)


Gross salary

500000 - 650000 Ft


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